FAQ

ARE ALL YOUR ITEMS VINTAGE?

We consider anything from before the year 2000 to be vintage, but we also sell modern preloved and handmade apparel that has a vintage flare, or that is particularly unique or was made in Canada or the U.S.

Some of our favourite vintage and modern brands include OshKosh, Levi’s, Disney, Roots, Lee, Gymboree and Guess, in addition to handmade pieces.

WHAT IS YOUR RETURN POLICY?

Unfortunately we do not currently accept returns. Please read product descriptions carefully, including the product condition and measurements.

Vintage sizing often fits differently than modern sizing. We try to include both the tagged size and the true size, but please review the product measurements. We recommend comparing the product measurements to a piece of clothing that currently fits your child. If you're ever unsure, it's always best to size up!

If a product is damaged during shipping, please contact us at kidsandcorduroy@gmail.com and we will be happy to resolve the issue.

WHAT DOES THE PRODUCT "CONDITION" MEAN?

All of our items are carefully inspected, cleaned and measured. Due to the vintage and preloved nature of our clothing, slight wear is to be expected, and the condition of each products is described on the product page.

Excellent/very good condition means there are no signs of wear on the product.

Good condition means there is minor/minimal wear that is not very obvious.

Fair condition means there are visible signs of wear.

Poor condition means there is significant wear and/or damage to the product.

HOW DO I CANCEL MY ORDER?

Contact us immediately at kidsandcorduroy@gmail.com if you need to cancel your order.

Orders can only be cancelled if they have not already gone into processing. You will receive store credit for the amount of your original order.

HOW MUCH IS SHIPPING?

Canada
$10 flat-rate shipping is available on all orders in Canada. Free shipping on orders over $100 CAD.

United States
$10 flat-rate shipping to the US. Free shipping to the US on orders over $100 CAD.

Australia
$20 flat-rate shipping to Australia on orders under $100 CAD. $35 on orders over $100 CAD. $50 on orders over $300 CAD.

Other Destinations
Please contact us at kidsandcorduroy@gmail.com for custom shipping quotes to other international shipping destinations. We are often able to procure a less expensive option than the shipping options displayed during the checkout process.

kids + corduroy is not responsible for customs and/or duty charges on international orders.

HOW LONG WILL MY ORDER TAKE?

Please allow up to six business days for your order to be processed, packaged and shipped.

Once your order has shipped, you will receive an email with a tracking number so that you can track your package.

Orders are shipped from Toronto, Canada.

WHAT ARE MY PAYMENT OPTIONS?

We accept major credit cards, including VISA, MasterCard and American Express, as well as payments through PayPal.